Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones.

The carrier says it will add unspecified authorization mechanisms to its site to permit faster unlocks of phones that are ...

Following our report last week that Verizon is forcing people to wait 35 days for phone unlocks after paying off device installment plans, Verizon is apparently trying to eliminate the inconvenient ...

Verizon customers can avoid 35-day device unlock delays by paying off phones in-store with cash, chip cards, or contactless ...

There exist a number of Android smartphones that punch well above their weight. This is because technology has advanced e ...

The Kyocera DuraForce Pro is a ruggedized smartphone designed to withstand tough conditions in the field. The DuraForce Pro features a Sapphire Shield 5-inch display, available exclusively through ...

Visible, TracFone, Straight Talk, and Total Wireless customers will have to wait longer to switch to a new network. Visible, TracFone, Straight Talk, and Total Wireless customers will have to wait ...

Verizon has started enforcing a 365-day lock period on phones purchased through its TracFone division, one week after the Federal Communications Commission waived a requirement that Verizon unlock ...

Verizon is offering a $20 credit to customers who could not make or receive phone calls due to Wednesday’s widespread cell service outage. The carrier announced the compensation for the nationwide ...

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...

After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those affected. Users began reporting Verizon service disruptions right around ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...