Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact study to examine the potential ROI government organizations may realize by deploying the Salesforce case management ...

Effective customer relationship management (CRM) is essential in today's competitive business landscape. Two of the leading platforms in this area are HubSpot and Salesforce. Both offer comprehensive ...

This article discusses the facts and statistics of mental stress challenges and burnout in the legal workforce, and what ...

The second enhancement is to its case management system where the software vendor is switching to Salesforce. The partner program, which was launched 18 months ago, was aligned to cybersecurity ...

Benioff said the San Francisco-based customer relationship management (CRM) vendor’s Agentforce AI product on the Help.Salesforce.com ... and a half of our annual case volume, and in optimistic ...

The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies ...