AI-Powered Customer Service: A New Era
AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...
TCS partners with Salesforce to enhance AI solutions
This collaboration aims to drive value from AI by launching three initiatives: Semiconductor Sales Accelerator, Seller for ...
TCS shares in focus on partnership with Salesforce for manufacturers, semiconductor chip makers
As part of this partnership, TCS has introduced three initiatives designed to improve sales efficiency, optimize field ...
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TCS Partners with Salesforce to drive data-driven insights for manufacturers & chip makers
The collaboration will leverage the combined industry expertise, AI, and cloud capabilities of TCS and Salesforce to help ...
Customer Service Innovation: Ashwini Shivarudra's SCSP Implementation Success
The path to transformation was not without its challenges, as the project required a seamless transition from an established ...
IDI Billing Solutions and Salesforce Partner to Deliver a Transformative Billing and CRM Solution for Great Plains Communications
IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains ...
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Mastering Salesforce Implementation By Overcoming Roadblocks for Better ROI
In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...
Customer data startup Hightouch raises new funding at $1.2 billion valuation in round led by Sapphire Ventures
With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...
What is a Customer Data Platform (CDP)?
Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...