Inside Amazon's plan to cut managers: More direct reports, fewer senior hires, and pay cuts
Internal guidelines for a big AWS sales team provide new clues on how the company is whittling down management layers.
Salesforce's SWOT analysis: stock poised for AI-driven growth amid challenges
Salesforce (NYSE:CRM), the customer relationship management (CRM) software giant with a market capitalization of $339.39 billion, finds itself at a critical juncture as it navigates a rapidly evolving ...
Why Alignment With Customer Service Is Crucial For PPC
Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...
CBE Customer Solutions Welcomes Rachel Rybicki as Chief Client Success Officer, Bringing Fresh Expertise to Client Success Strategy
CEDAR FALLS, Iowa, Jan. 29, 2025 (GLOBE NEWSWIRE) -- CBE Customer Solutions is excited to announce Rachel Rybicki as the new Chief Client Success Officer. Bringing 25 years of BPO experience and a ...