Known for having the friendliest staff in fast food, Chick-fil-A still holds the crown — even with a 2% dip this year. The ...

The Social Security Administration's reported plans to switch its technology systems on an accelerated timeline may put ...

To hear that he died over something so petty ... is just utterly insulting,” a friend of the worker told a news station.

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Fiserv CEO Frank Bisignano has the credentials to upgrade Social Security, but faces broad distrust because of DOGE's cuts.

As retail and foodservice operators continue to feel the pinch of labor and supply chain issues, wholesalers step in to fill ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...

Those businesses respond and ask you to direct message them so they can help. But now scammers are taking advantage, creating ...

The Reserve Bank of India (RBI) has issued a Master Direction outlining a scheme of penalties for bank branches and currency chests due to deficiencies in providing customer service. This aims to ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

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