Videoconferencing solutions such as the Cisco Webex Desk Pro offer an audiovisual platform that is so detailed, users can ...

IT leaders are turning to hybrid environments to meet the demands of a growing variety of artificial intelligence use cases. As state and local governments become more experienced with using ...

State and local technology leaders are under constant pressure to modernize systems and improve services despite limited budgets. Automation offers a practical path forward by streamlining repetitive ...

As state and local agencies accelerate cloud adoption, security and compliance issues increasingly stem not from missing controls but from configuration drift — the gradual divergence of cloud ...

Charisse Snipes was born and raised in Hartford, Conn., making her role as the city’s chief innovation officer deeply personal. A graduate of Hartford Public Schools, she now leads technology strategy ...

State and local governments face a relentless stream of newly disclosed vulnerabilities, evolving attack techniques and growing pressure from leadership to demonstrate measurable risk reduction. For ...

Eleven states have committed to statewide paid memberships in the Multi-State Information Sharing and Analysis Center following the end of federal funding that had supported the organization for more ...

GovRAMP, formerly StateRAMP, promotes cloud security standards for local governments, K–12 and higher education institutions, as well as states; as of March 2025, the organization's website reflects ...

Each year, the National Association of State Procurement Officials surveys all 54 U.S. chief procurement officers to identify the top priorities for procurement offices. In 2025, modernizing ...

The Calcasieu Parish Sheriff’s Office has brought on more than 400 body-worn cameras and installed 250 Getac cameras in vehicles, and they all generate a significant amount of data. When it pertains ...

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing ...