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  1. What is ITIL? A Guide to the Backbone of ITSM

    The ITIL or Information Technology Infrastructure Library is a globally recognized framework that provides a comprehensive set of best practices for ITSM.

  2. What Is ITIL Certification? | Coursera

    Aug 13, 2025 · Learn what an ITIL certification is, how it can benefit your career, and what certifications are available to help you meet your professional goals.

  3. What is ITIL? - The Essential Guide to ITIL | Ivanti

    The IT Infrastructure Library (ITIL) is a set of IT best practices designed to assist businesses in aligning their IT services with customer and business needs.

  4. What is ITIL? The Complete Guide to ITIL Framework

    Dec 26, 2024 · ITIL Framework Overview The ITIL framework is a structured approach to managing IT services effectively and efficiently. It revolves around the concept of aligning IT …

  5. ITIL 4 | IT Process Wiki

    ITIL 4 brings the ITIL framework up to date, introducing a holistic approach to service management and focusing on 'end-to-end service management from demand to value'.

  6. What is ITIL? A guide to the IT Infrastructure Library

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework to standardize IT services selection, planning, delivery and maintenance. Learn more.

  7. What is ITIL®: Essential Guide to ITIL V Processes ...

    Jun 9, 2025 · This article gives you a clear insight tnto what is ITIL, explains the history and benefits of ITIL. So, read on to know whay is ITIL and why it is required.