This question comes up a lot in cabin crew interviews, and it’s easier to get wrong than people realise. Many candidates focus only on being empathetic, but recruiters are also checking your ability to stay calm, assess the situation, and keep control without escalating anxiety. This isn’t about fixing the fear. It’s about managing it professionally. If you’re preparing for a cabin crew or flight attendant interview, I break down questions like this step by step inside my Cabin Crew Success Kit.